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YouTubeDr. Liane Davey
The Four Steps of Giving Effective Feedback
My next book is all about dealing with overload. Find out more here: https://lianedavey.com/books/thoughtload/ Giving someone feedback can be uncomfortable. Some people even agonize over how (and if) they should share a difficult message with a teammate or a direct report. However, feedback is an important investment in a colleague and a ...
1.7K viewsOct 24, 2023
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【どこまでがサービスか？】お客様は神様か？どこまでがサービスか？顧客第一主義と理不尽な要求に答えることはイコールではない！／カスタマーハラスメント／深刻化する前に経営者は対策すること【一問一答Q6】
1:50
【どこまでがサービスか？】お客様は神様か？どこまでがサービスか？顧客第一主義と理不尽な要求に答えることはイコールではない！／カスタマーハラスメント／深刻化する前に経営者は対策すること【一問一答Q6】
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「お客様は神様でしょ？」それ、“カスハラ”です！顧客や取引先による暴言や不当な要求『カスタマーハラスメント』防止へ啓発パネル展－26日まで〈北海道札幌市〉
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【カスハラ対策】怒鳴られた時の対処法　#クレーム対応 #接遇マナー #カスハラ #ビジネスマナー #ビジネス #ビジネスマナー #外資系ca #接客術
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