The goal of UCaaS is not just to add new features to voice calling, but to elevate business communications beyond what we expect of traditional phone technology. UCaaS systems aim to integrate voice ...

VoIP QoS matters because it can be the difference between making a good impression on a potential customer or employee candidate. As the saying goes, people understand and buy-in to what they know—and ...

Making phone calls over the Internet isn't just for the tech savvy anymore. Using VoIP (or Voice over Internet Protocol) is easier than ever before, with several services out there that can help ...

commentary Since publishing our "Is it time to ditch your landline" feature, which takes a look at Voice over Internet Protocol (VoIP) and its viability as a regular landline replacement, a number of ...

VoIP jitter, usually referred to as network jitter, is the time delay experienced by VoIP phone users between signal transmission and signal reception over a data network. During VoIP voice and video ...

To recommend the best phone systems for small businesses, our team of expert writers and researchers hone in on the most important factors. We rate providers on value for money – including initial ...