The move to standardize processes has gone overboard, say M. Eric Johnson and Joseph M. Hall in this month’s Harvard Business Review. Some processes, they argue, are more akin to art than science and ...

When digging into the data from September 2009 Global State Of Enterprise Architecture Online Survey, I found an interesting correlation in the data: Survey respondents who reported a high degree of ...

Leading German filtration company MANN+HUMMEL has adopted Celonis’ Execution Management System (EMS) in a bid to scale process standardization across the organization, extract value and help with its ...

Standardization is hard. Why? Because overcoming resistance to change is hard. Which means communication is key as you grow your Knowledge and Process Management programs. Many organizations, ...

There is an interesting secret within the biggest trend in service delivery in an effort to compete globally in volatile times. As global enterprises move toward global process standardization, many ...

As the drive for value-based care continues, hospitals and health systems are looking for proven best practices to improve clinical outcomes, enhance safety and control costs. Whatever the goal, the ...