Converting non-productive time into customer-focused, productive time enables any organization to grow revenue faster than cost. This course prepares participants to implement tools of the ...

“Lean” methodology creates quality improvement and leadership capacity, which is currently missing in ambulatory care settings. Failure to create this capacity will minimize transformation efforts.

The following is an excerpt from People Solve Problems: the Power of Every Person, Every Day, Every Problem (2021: Old Dutch Group), the latest book by IndustryWeek lean leadership contributor Jamie ...

When I was 18, I bought a Vespa ’67: the famous Italian scooter. It was already very old then, totally beaten-up, but luckily I had a friend who owned an auto-repair shop, and he was kind enough to ...

Often leaders will think they are driving a problem-solving culture by insistent, or even just encouraging, team members to utilize the tools and templates of problem-solving. However, most ...

In today's business world, lean and agile concepts are essential for creating value for customers and improving processes. Lean and agile are two approaches to process improvement that have been ...

WEST LAFAYETTE, Ind. ― Purdue Healthcare Advisors (PHA) at Purdue University awarded Lean Office certifications to a handful of Indiana Critical Access Hospitals (CAHs) this year, designating the ...