Standardizing your agency’s processes can make you more productive and remove inefficiencies. This guide will show you how you can standardize your agency’s processes, regardless of your current size.

Questionnaires were distributed to approximately 180 companies and other institutions. A total of 124 responses were received by mail or e-mail (as of June 2022). The collection rate was 67%. Of the ...

In product development and service provision, establishing standards has played an important role in developing strategies for expanding markets and improving and sustaining the competitiveness of ...