Department of Electrical and Computer Engineering, Kanazawa University, Kanazawa, Japan. Enterprise Key Account IT Service Department, Shanghai Wicresoft Co., Ltd., Shanghai, China. Information ...
The July 2006 issue of the Communications 2 was dedicated to the topic of Services Science, a new approach to viewing, developing, and deploying Information and Communication Technologies (ICT). The ...
Copyright © 2013 Xiaojun Tang, Yuki Todo. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use ...
Abstract: Service process management as a solution to effectively manage publication, discovery, negotiation, deployment, and implementation of services is increasingly important in SOA using Web ...
As a security professional, IT service management can be your best friend. Service tickets indicate a regular, defined process that your organization’s IT team follows. As security officer, you need ...
The strategic management process is more than just a set of rules to follow. It is a philosophical approach to business. Upper management must think strategically first, then apply that thought to a ...
Strategic management has become a buzzword in the business world with increased emphasis on streamlining the workforce in line with long-term business objectives. But what does strategic management ...
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