The chemical, biological and radiological threat to military installations continues to grow and expand as potential and current adversaries pursue more knowledge and expertise. The CBD Program is in ...

In this SEPG North America 2011 presentation, Stevel Masters of the Software Engineering Institute (SEI) describes how business objectives drive effective process improvement. This presentation from ...

It’s like the chicken-and-the-egg conundrum: which comes first, leadership or process improvement techniques? Recent success stories of governments using Lean Six Sigma, a process improvement program, ...

Abstract: Knowledge management is the key area of focus in the present information technology scenario. It forms a basis to derive standards and models and steers organizations through an enjoyable ...

In a profession where we never seem to have enough people to accomplish our mission, we have been directed to reduce our workforce without reducing responsiveness. This mandate creates an incredible ...

Manufacturers are climbing on the Lean bandwagon in droves. The IndustryWeek/MPI Census of Manufacturers, released in November 2007, shows that nearly 70% of all plants in the U.S. are currently ...

This presentation discusses how QBA is a good technique when used properly and in the right context and can provide a good baseline for a new or existing process improvement program.

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...