This repository contains solutions that demonstrate how to integrate Amazon Connect with AWS Lambda, Amazon Lex and Amazon Transcribe to automatically initiate a call to customer, gather necessary ...

The sales team is primarily responsible for reaching your company's sales targets. Others would agree that they keep businesses afloat. Led by outbound call center solutions, a sales team can improve ...

Meaningful customer communication lies at the heart of creating customer relationships. Recognizing this fundamental principle, call centers play a pivotal role in facilitating these interactions.

When discussing outbound call centers, many people think of robocalls, the frustrating outbound calls you likely don’t want to receive from companies with which you likely don’t have any relationship.

According to a recent survey, which surveyed its readership throughout the summer of 2024, voice still dominates as the primary channel for customer contact. 67.6% of customer interactions are handled ...

Strong communication is just paramount in business, especially now with social media being involved. One effective way to boost your business’s success is by investing in both inbound and outbound ...

XIAMEN, China, Feb. 26, 2025 /PRNewswire/ -- Yeastar, a global leader in Unified Communications solutions, today launched its Outbound Call Center module for the P-Series Phone System Software Edition ...