All too often, a stellar marketing team finds itself handicapped by an inefficient tech stack. Without the right platforms in place, B2B teams must wade through dirty data and siloed processes — ...

Effective operations management is core to business success, but traditionally has run in the background without a lot of fanfare. That’s not the case these days. Ongoing disruption to the global ...

All business owners and managers want to be able to increase their company’s efficiency. One of the ways people do so is by seeking ways to streamline a business’s processes, workflows and operations.

Businesses are increasingly engaging managed service providers (MSPs) to oversee their IT operations due to the tech talent shortage and to cut costs. As a result, the IT managed services market is ...

Creating a great customer experience is a top priority for most brands because customers value the entire journey, not just the products or services they purchase. However, delivering on this promise ...

Forbes contributors publish independent expert analyses and insights. I teach growth leaders how to grow revenues, profits and firm value. The emergence of complex technology enabled selling systems – ...

Operations are all about management. Management is how business works internally. Operations are meant to promote two main things in a business: effectiveness and efficiency. So when the operations ...

Based on numerous conversations with CISOs, I’ve learned there is widespread interest in automating and orchestrating security operations. In fact, lots of enterprises are already doing so. According ...