The app's new Safety Hub lets you favorite the drivers you like and gives them preference when you request your next ride. Dashia is the consumer insights editor for CNET. She specializes in ...

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

Here's how I hope most Uber and Lyft experiences go: I call the car; they pull up. We say hello; we drive without incident to the destination. I say "thank you," exit the car, and head on my way. This ...

Some rideshare drivers use apps like Mystro and GigU to analyze prospective rides. The apps can use a phone's accessibility features to read the screen and overlay a widget to guide drivers. Uber and ...