今朝、私のよき友人であるBill Trenchard氏と雑談をした。Trenchard氏はLiveOpsの創立者の1人であり、現在は同社の会長を務めている。私たちの話題は、前回のこのブログでLiveOpsについて私が書いた内容のことだった。そのとき気づいたのだが、私はLiveOps ...

SCOTTSDALE, Ariz., March 23, 2018 (GLOBE NEWSWIRE) -- Liveops, Inc., the leading provider of on-demand virtual call center services, today announced that it has launched an industry assessment to ...

LiveOpsは自社のコールセンターソフトウェアの最大の顧客である。エージェントのパフォーマンス管理向上を（エージェントの働く場所に関係なく）模索する大手企業にプラットフォームを販売するのと同時に、LiveOpsでは自社のソフトウェアを使用して分散 ...

Setting up a call center is a major undertaking, and by the time it is up and running, the hardware that powers most of the phone connections is already out of date. Twilio, which has long offered the ...

AUSTIN, Texas & LAS VEGAS--(BUSINESS WIRE)--The rapid adoption of cloud technology is shifting the mindset of how contact center and IT leaders procure and deploy software. However, even with the ...

LiveOps Inc. has developed a software alternative to the traditional call center, one that can cut costs in several ways, including letting employees work at home. The Santa Clara company’s “call ...

Liveops is adding to its collection of training services today with a new customizable distance learning program for contact center workers called Skill Builder. Skill Builder provides live training ...

Tristar Products Inc., marketer of the Jack Lalanne juicing products, experienced 15 percent to 20 percent call blockage with its previous call center. It’s latest direct response call center, LiveOps ...

LiveOps, which lets companies outsource their call centers to people at home, said it has raised $28 million in a third round of financing. Leading the round is venture capital firm Benchmark Capital, ...

SCOTTSDALE, AZ--(Marketwired - Sep 7, 2017) - Liveops, Inc., the leading provider of on-demand skilled workforces for customer service and sales, announced today that it has named Greg Hanover as the ...

The growth of online shopping over the past year has awakened the industry’s need for more remote-friendly customer service capabilities that engage shoppers at any time across all touch points, ...