Founder and Managing Principal of DBP Institute. I consult companies on how to transform technology and data into a valuable business asset. Delivering successful data analytics solutions that have a ...

Key Performance Indicators (KPI’s) are one of the most over-used and little understood terms in business development and management. They are too often taken to mean any metric or data used to measure ...

Large organizations can have thousands of employees at any given time. So, it might be impossible to keep track of each employee's performance individually—that's where key performance indicators ...

Measuring a supplier’s adherence to contractual service levels is at the core of supplier performance management. Yet, while every organization tracks key performance indicators (KPIs) on some level, ...

“What do you think of our scorecard?” asked Phil (not his real name), the CEO of the main roads department of a large Australian state. Phil had emailed me his organization’s scorecard of 29 key ...

If you’re not tracking project health in all key areas, your projects are prone to fall prey to these types of issues and fail. Approximately 54% of all organizations working on projects fail to ...

KPIs guide company strategies and reveal needed improvements. Investors use KPIs to evaluate company performance and future potential. Various KPI types include financial, customer experience, and ...

If you'd like to incentivize your team, you may consider introducing key performance indicator-based bonuses as part of your ...

Opinions expressed by Entrepreneur contributors are their own. The best customer wins feel natural, making the right connections at the right times. But business owners know there’s a method behind ...