Have you tried solving problems without being told by your boss? If you’re an ordinary manager, I suspect you will not lift a finger until the problem threatens the size of your merit increase, bonus, ...

There’s a Japanese legend that says folding 1,000 paper cranes will grant you good fortune. Businesses, unfortunately, don’t get their problems solved by origami alone — though folding HR policies ...

ADMITTEDLY, that's a redundant question because kaizen problem-solving requires giving only low-cost, common-sense solutions. If you'll spend money for the solution, then that's not kaizen. Here's one ...

WE heard it before from Peter Drucker — "If you can't measure it, you can't manage it." Some managers who understood kaizen problem-solving for the first time told me they were confident in producing ...