IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, as long as it is done responsibly. Companies should conduct IVR testing routinely to ensure ...

A leading provider of telecom management and hosted monitoring tools has announced two new solutions: an Interactive Voice Response (IVR) monitoring system and call center/telecom load testing.

Pronexus (News - Alert) has entered into a partnership with RealityCorp that is expected to help VBVoice developers, testers, and quality assurance analysts to easily automate the functional testing ...

Interactive Voice Response (IVR) is a mechanized innovation that enables human-to-human communication via DTMF input (Dual-tone multi-recurrence). In today’s business world, virtually all businesses ...

NEW YORK, October 29, 2024--(BUSINESS WIRE)--Klearcom, a global leader in telecommunication testing solutions, has achieved a major industry milestone by becoming the first company to provide ...

This is a sister project to IVR Tester. Both are needed to make them work. array of possible phrases. Twilio converts the audio of the recipient into text the best it can. This is an array because ...