ITIL (アイティル) は基本情報技術者試験にも出てくる用語のため、その名前を聞いたことのある方は多いかもしれません。しかし、 「⁠ITILって何?」 と聞かれると、 「⁠運用・ 保守の話だっけ (私の仕事には関係なさそう⁠)⁠」といった程度の ...
この記事は会員限定です。会員登録すると全てご覧いただけます。 ITIL V2の7冊はV3では5冊に 前回はITILがV2からV3に移行したきっかけを大まかに説明しました。今回はこれを受け、ITIL V2からV3への変化点について確認します。 ITIL V2では、「サービス ...
A few years back, the world of business and technology were separate from each other. However, nowadays and in the time to come, business and technology are closely knit. They have to move in perfect ...
1980年代後半、当時の英国政府機関が直面していたシステム運用の問題を解決するため、実際の効果のあったIT業務プロセスをフレームワークとしてまとめた書籍(ライブラリ)がITIL(Information Technology Infrastructure Library)である。当初は40冊程度の書籍として ...
It is essential to implement ITIL Problem Management in businesses as it guarantees the consistency and effectiveness of IT services. There are various credentials important for ITIL professionals and ...
In 1944, the CIA’s precursor, the Office of Strategic Services, distributed the Simple Sabotage Field Manual, a pamphlet containing instructions on how Allied sympathizers in Nazi Germany might weaken ...
ITIL or Information Technology Infrastructure Library can be described as a library or a repository of volumes that describe a standard framework of best practices for delivering IT services. It ...
ITIL stands for the Information Technology Infrastructure Library. It is a set of detailed practices for IT service management (ITSM), focusing on aligning IT services with the needs of business. At ...
How is ITIL supporting Healthcare Organizations?: If IT has established a crucial foothold in any field, it is especially significant in healthcare. Tablet computers and other mobile devices are ...