Globally, the retail industry invested $181bn (£145bn) in retail tech and digital improvements last year, but most retailers don’t feel like they’re getting bang for their buck Retailers are spending ...

CIO Irvin Bishop says the new model ensures that the company either wins, learns, or fails fast on its digital investments – but never loses. Founded in 1915, Black & Veatch is an employee-owned ...

In explaining a data and analytics operating model, it is helpful to understand the business context. As the consumer experience becomes increasingly digitized, companies have access to massive troves ...

Forbes contributors publish independent expert analyses and insights. I lead Boston Consulting Group’s Behavioral Science Lab. Nov 21, 2024, 08:15am EST Nov 21, 2024, 09:18am EST An organization’s ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...