In today’s digital-first landscape, social media plays a critical role in shaping audience engagement, brand perception and customer relationships. For communications and marketing professionals, ...

This Collection supports and amplifies research related to SDG 16 - Peace, Justice and Strong Institutions. Diplomatic communications refer to the formal and informal methods through which states, ...

Digital communication has changed how we build and sustain relationships by breaking geographical barriers but often at the cost of interaction quality. Face-to-face interactions remain essential for ...

Over the past two decades, I've watched workplace communication transform from primarily face-to-face interactions to increasingly digital exchanges. What began as a gradual shift accelerated ...