Conversational AI is how artificial intelligence will impact the communications industry most. Conversational AI refers to the use of messaging applications, speech-enabled assistants, intelligent ...

The growing demand for conversational agents has pushed businesses to increasingly leverage AI-powered chatbots. These chatbots are being used to automate customer communication while providing 24/7 ...

In this blog post I’m going to show you how you can use Google Dialogflow in your Google Hangouts Chat bots created with Google Apps Script. Dialogflow, formerly api.ai, is a tool for for building ...

Dialogflow is a powerful tool for building conversational interfaces or chatbots. Chatbots can integrate into various platforms and are useful for businesses to provide quick and efficient customer ...

Your browser does not support the audio element. We evaluated most noteworthy of bot platforms for building chatbots for customer support and service industry ...

In my previous Decoding Dialogflow article, I discussed intents and provided guidance about how to create intents so that a customer service virtual agent can understand what the person using the bot ...

Google LLC said today that its Dialogflow CX service is now generally available, meaning enterprises now have an easier way to create more advanced virtual agents to staff their contact centers. Part ...

This package aims to implement a complete way to receive a DialogFlow payload, parse it, and retrieve data stored in the parameters and contexts by providing your own data structures. It also allows ...