翔泳社では、「独習」「徹底入門」「スラスラわかる」「絵で見てわかる」「一年生」などの人気シリーズをはじめ、言語や開発手法、最新技術を解説した書籍を多数手がけています。プロジェクトマネジメントやチームビルティングといった管理職向けの ...

Agent Assist – Avaya machine-learning algorithms can be applied to Google Cloud CCAI to determine the next best action by the agent, delivering the right information, step-by-step guidance, and ...

Avaya OneCloud™ CCaaS and OneCloud™ CPaaS portfolios are now available with Avaya AI Virtual Agent Enhanced, new human-like automation features that significantly improve customer experience and ...

Numerous Google Cloud services, including those used widely within healthcare, such as Google Vertex AI Online Prediction, Dialogflow CX, Agent Assist and Contact Center AI, were down for nearly four ...