This is the second of a three-part series of posts detailing PSD2: Strong Customer Authentication in the EU (SCA). In the first installment of this three-part series, we introduced the European ...

Silent authentication strengthens security while reducing friction for customers and employees, protecting accounts without disrupting the user experience.

Customer identity and access management (CIAM) is a major cybersecurity component of any company that maintains customer accounts. Online fraud and authentication attack attempts have grown ...

This content has been created by the Finextra editorial team with inputs from subject matter experts at the funding sponsor. Customer authentication has a become a staple in security processes for ...

This is the first of a three-part series of posts detailing the EU’s PSD2 Strong Customer Authentication (SCA). The European Union’s European Banking Authority (or EBA) directive called PSD2 (short ...

So do you need voice biometrics in the contact centre? One of the main challenges of online business is authenticating customers when they call or log in. In his June 2017 article, Albert Seltzer, the ...

There are various authentication methods that can be utilized when customers log in to company websites. Customers input a username and password as part of the conventional password-based ...

89% of consumers began doing business with a competitor following a poor customer experience, according to Oracle’s Customer Experience Impact Report. Consumers generally still accept traditional ...