Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

Cyber resilience platform and data protection solutions for the hybrid cloud provider Commvault claims that conversation has become the “new interface for managing enterprise resilience”. “This is ...

Walk into any CMO’s or commerce leader’s office and you’ll find dashboards everywhere: campaign performance, retail media, attribution models, pricing trackers, inventory and margin reports. Each ...

One day after its strong earnings report, General Motors (GM) pushed forward into its tech capabilities, revealing new products like "eyes-off" autonomous driving for its vehicles, conversational AI ...

The updates through January till December ranged from minor interface additions, like comment impression counts, to feature ...