With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

日本ヒューレット・パッカードは6月2日、ITサービス管理ソフトウェアの新版「HP Service Manager 7.1 software (以下、Service Manager 7.1)」を発表した。 新版では、ITIL(Information Technology Infrastructure Library) v3ベースのベストプラクティスをテンプレート化した機能「ITSM ...

Based on industry-standard IT Infrastructure Library requirements for enterprisewide database management with consistency and simplified integration among different management processes, the CMDB is ...

BMC Software Inc. this week announced its BMC Atrium Configuration Management Database (CMDB), saying that it’s the first enterprise management software vendor to release such a product for ensuring ...