Communication is a critical element in building and maintaining client relationships. With CTI, businesses can significantly enhance the efficacy of their communication channels. For instance, ...

Computer integrated telephony seems like the perfect technology hybrid, but has it lived up to its expectations? asks David Boothroyd Some combinations of technology sound like ideal bedfellows but ...

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Talk of inexpensive Internet telephony delayed decisions to invest in CTI systems that might soon be old technology. This procrastination was for good reason, because Internet telephony has price and ...

IP telephony began humbly as a novelty application that allowed online users to converse over the Internet. Today, it has finally matured enough in both feature sets and network availability that it ...

-- SOYO’s latest innovation reveals its commitment to leading the IPC industry by combining legacy design with cutting edge technology -- FREMONT, Calif.--(BUSINESS WIRE) – March 06, 2003 – SOYO® ...

Amcom Telecommunications (ASX: AMM) has acquired privately held IP Systems Pty Ltd, a provider of converged voice, video and data services to the enterprise market, for $6.5m ($5.3m in cash). The ...

RFG believes the recent interest in IP-PBX voice telephony systems and the increased use of voice over IP (VoIP) technology in converged enterprise environments has sparked a renewed interest in voice ...