Every relationship, no matter how strong, encounters misunderstandings. It's part of the human experience. But the good news is, with intentional effort, you can minimise these bumps in the road and ...

If there were ever numbers associated with body language and nonverbal communication, they would be 55, 38, and 7. People often refer to these numbers as the standard for understanding nonverbal ...

The British Insurance Brokers’ Association is targeting a return to verbal communication between insurers and brokers within the claims process to “cut down the misunderstanding rate”. Speaking to Po ...