Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...

When it comes to transformation stories, give me something ambitious. That's exactly what I got from CDW's presentation at Now at Work 2021. It's about changing your business to deliver what your ...

Businesses must emphasize the importance of clear processes for requesting, reviewing, approving, and implementing changes, rigorous testing and validation, and continuous improvement to ensure ...

ServiceNow is applying its digital workflow and IT process management technology and expertise to the manufacturing sector, following its earlier expansion into banking and telecommunications.

Early next year, a joint offering will mine processes to identify opportunities for optimization and provide the platform on which those processes can be automated. Workflow management platform vendor ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

FRANKFURT, Germany--(BUSINESS WIRE)--Enterprises in Germany, particularly those in the manufacturing industry, are looking to service providers to help them leverage the ServiceNow product suite to ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. The initial phase includes the launch of ServiceNow Disputes Management, ...